SHOP THE LOOK
Silk Bamboo Bag
Product information: Lining texture: Polyester Applicable scenario: Daily matching Color: golden yellow-thousands of miles, golden...
Saddle Luxe
Product information: Lining texture: Microfiber Applicable scenario: Daily configuration Color: Black, milkshake White, cherry red,...
FAQs
We offer a 7-day return policy. If you’re not completely satisfied with your purchase, you may return it within 7 days of receiving your order. Please note that if you return a product simply because you don't like it, you will be responsible for the shipping charges. For more details, please visit our [Return Policy] page.
To initiate a return, please contact our customer service team at sales@fashionnade.com. We will provide you with the return instructions and address. Make sure the item is in its original condition and packaging.
If you receive a damaged or defective item, please contact us immediately at sales@fashionnade.com with your order number and photos of the issue. We will assist you in resolving the issue, which may include a replacement or refund.
Yes, we ship to Canada, the USA, and the UK. Please note that international orders may be subject to additional shipping charges, duties, and taxes. For more information, refer to our [Shipping Policy] page.
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also check your order status by logging into your account on our website.
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
You can reach our customer service team via email at sales@fashionnade.com. We aim to respond to all inquiries within 24-48 hours.
Once an order is placed, it is processed quickly, and modifications or cancellations may not be possible. If you need to make changes, please contact us as soon as possible, and we will do our best to assist you.
If you’ve forgotten your password, use the "Forgot Password" link on the login page to reset it. Follow the instructions sent to your email to create a new password.
To sign up for our newsletter, enter your email address in the subscription box located at the bottom of our website or during checkout. You’ll receive updates on promotions, new arrivals, and more.